In addition, the form of communication skills needed differ from one region to another. It is wrong to assume that those who are competent medical teachers are automatically equipped to teach communication skills. 5, 6 Teaching and transferring the essential communication skills is a unique process and may not always be properly delivered by teachers of core medical subjects such as cardiology. 3, 4 This emphasizes the fact that communication is a core clinical skill that is an essential part of clinical competence. 2 On the other hand, Stewart, Arborelius and Bremberg found that great patient centeredness in interviews lead to greater patient satisfaction. 1 Stewart found that 54% of patient’s complaints and 45% of their concerns were not elicited. Why teaching and learning communication skillsĭoctors often pursue a "doctor-centred" closed approach to information gathering that may discourage patients from telling their story or voicing their concerns.
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